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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kathie brewster

September 14, 2024

5  out of  5
rating by kathie brewster
"Great agent and teamwork in the office."
We responded:
"Kathie, thank you for your wonderful review! I'm happy to know you appreciate the teamwork and service provided by our office. We're always here to help with any of your insurance needs. - Andy Ottney - State Farm Insurance Agent, Galloway, OH"
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Michael Springs

September 12, 2024

1  out of  5
rating by Michael Springs
"Worst office of state farm ever!!!!! The women who you talk to there lie say they called you back left 3 messages DID NOT HAPPEN AT ALL!!! Very Rude AND HAVE NO CLUE WHAT THERE TALKING ABOUT BECAUSE NONE OF THEM ARE ON THE SAME PAGE THERE VERY SAD!!! GLAD TO NO LONGER BE WITH THIS OFFICER BUT OUTSIDE OF THEM STATE FARM IS A GOOD INSURANCE TO HAVE JUST NOT THIS OFFICE!!!"
We responded:
"Michael, thank you for sharing your feedback. I'm genuinely sorry to hear about your experience with our office. It's important to us that our team provides clear and consistent communication, and I regret that we fell short in your case. We appreciate your input and will use it to improve our service. If you have any further concerns or need assistance, please feel free to reach out to our office."
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Jamie Luemen

July 29, 2024

5  out of  5
rating by Jamie Luemen
"This office was amazing to work with. My husband and I were helping my son to buy a new car but we needed to know how much to expect to pay for insurance. Andy Ottney’s office ran several VINs over multiple weeks to ensure the car my son picked was affordable insurance wise. I have been a State Farm customer for almost 30 years and the excellent customer service is one of the reasons I have stayed."
We responded:
"Jamie, your insightful feedback is greatly appreciated! Our office is thankful for the opportunity to assist you and your husband with your son's new car insurance. Running those VINs over multiple weeks was our pleasure, and it's wonderful to know it made a difference for you. Your loyalty for almost 30 years means a lot to us, and we're grateful for your continued trust in State Farm. We are delighted to have you as part of our Galloway State Farm family! - Andy Ottney - State Farm Insurance Agent, Galloway, OH"
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david schroeck

July 25, 2024

5  out of  5
rating by david schroeck
"Have had a great experience with everything so far. No complaints."
We responded:
"Hey David, Thanks a lot for the awesome review! I'm glad you're satisfied with everything so far. If you ever need anything or have any questions, we're here to help! - Andy Ottney - State Farm Insurance Agent, Galloway, OH"
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Akia Scruggs

July 24, 2024

5  out of  5
rating by Akia Scruggs
"This office does stellar work. They helped me across state lines and timelines as if I was still in Ohio without issue. An inexperienced driver hit and totaled my car in a whole different time zone; this office operated quickly and efficiently as if the accident happened down the street from their office. I have never seen or experienced anything like it. Every question and concern is researched throughly, promptly, and fully addressed."
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Randall Hector

July 24, 2024

5  out of  5
rating by Randall Hector
"Paige is kind, knowledgeable, and fantastic to work with. She always makes herself available to help with anything that I need. I don't think I could get better service anywhere else."
We responded:
"Randall, thanks a ton for the awesome review! I'm so glad to hear that Paige has been such a great help to you. She's truly a gem on our team! If you ever need anything else, we're always here for you. Andy Ottney - State Farm Insurance Agent, Galloway, OH"
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Shell Mann

April 10, 2024

5  out of  5
rating by Shell Mann
"Love the personality of each team member. I've been with state farm for about 30 years. Andy Otney and workers are the best."
We responded:
"We're thrilled to hear that you appreciate our team's personality and service, Shell. Thank you for being a valued member of the State Farm family for the past 30 years! - Andy Ottney - State Farm Insurance Agent, Galloway, OH"
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Mashaal Qureshi

April 9, 2024

5  out of  5
rating by Mashaal Qureshi
"Paige is the most helpful agent ever."
We responded:
"Mashaal, thank you! We appreciate you taking the time to leave a shout out for Paige. Please don't hesitate to reach out if you need anything."
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Kalid Indho

February 14, 2024

1  out of  5
rating by Kalid Indho
"Just increase my monthly premium Without prior notice # scam"
We responded:
"Kalid, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
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Lori Spencer

December 9, 2023

5  out of  5
rating by Lori Spencer
"I will never have anyone else as my agent. Andy is amazing and truly cares about his clients. His staff is so helpful and always helps me navigate my best options. Paige & Cole have never let me down!"
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Nick

November 28, 2023

5  out of  5
rating by Nick
"I've always appreciated the fast responses whenever needing to make a change or answer any questions I have. Garrett has been very helpful recently with some changes we've made. Great job, highly recommend!"
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Josh Blanke

July 3, 2023

5  out of  5
rating by Josh Blanke
"Love the service I receive! Always quick replies whenever I have any questions! Highly recommend!"
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John J

May 18, 2023

5  out of  5
rating by John J
"I've just recently started using State Farm for insurance. It has an amazing experience working with Nick. This is by far best insurance company I've ever had and Nick is by far the best insurance agent I've ever worked with. I am extremely pleased."
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Becca Sheets

May 3, 2023

5  out of  5
rating by Becca Sheets
"Nick was kind and helpful in adding my vehicles to my husbands policy and listing out options. He was also prompt in returning my phone call! Thank you. 👍🏼"
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John LeCoumpte

April 28, 2023

5  out of  5
rating by John LeCoumpte
"It was a good experience, kind and professional people"
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Jason Womeldorff

April 3, 2023

5  out of  5
rating by Jason Womeldorff
"Nick Brogan was my state farm agent, and he was great, told him what I needed and he quoted me what I asked, no pressure no up sales. Quick and upfront. I really appreciate the service Nick."
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Jeremy Williams

March 17, 2023

5  out of  5
rating by Jeremy Williams
"Called in for a quote with Nick Brogan, Saved 200 dollars a month! With better insurance coverages and lower deductibles! Can't beat it!"
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A2I Video

March 3, 2023

4  out of  5
rating by A2I Video
"Nick took great care of my needs, and always got back to me in a timely manner to answer my questions."
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Jessica Helmuth

March 1, 2023

5  out of  5
rating by Jessica Helmuth
"Nick Brogan with State Farm was great to work with and helped me get everything I needed right away!"
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Barbara Carlson

February 27, 2023

1  out of  5
rating by Barbara Carlson
"Not recommended. The owner is a rude and angry person. Re: State Farm complaint number 1471132 and BBB case number 19451686."
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karen alkire

February 11, 2023

5  out of  5
rating by karen alkire
"We have been very pleased with our experience with Nick. He was the first person that we met when going into the office. Recently got married and needed to combine insurance policies and add a policy for our rings. He let us know how to move our policies to their office before we could combine. Went back in 2/10/2023 to finish the process and he recognized us when we walked in. He is very honest and up front with his review and recommendations, which we appreciated. The office is very close to our house and very happy for the service and friendly faces in the office."
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Botavia Hobson

January 20, 2023

5  out of  5
rating by Botavia Hobson
"Nick Brogan was so helpful and so nice. I am glad he was able to help get me set up with my Insurance Policy. Thank you so much Nick!"
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Anita Patnaik

January 17, 2023

4  out of  5
rating by Anita Patnaik
"Very professional and quickly gets things done!"
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Panke Qu

November 11, 2022

5  out of  5
rating by Panke Qu
"Nick Brogan is really patient and helpful. I also like his high efficiency. Much appreciate!"
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Mary Hofmann

November 7, 2022

5  out of  5
rating by Mary Hofmann
"I recently changed my home and auto insurance policies to State Farm. The agent who assisted me was Nick Brogan. He was very amicable and informative, answering all my questions and concerns. I appreciated his quick responses and best of all he saved me money on my policies. I had looked at several other companies but SF made it a very positive experience to change my insurance."